Refunds
Try it with room to decide.
Our 14-day first-purchase refund policy, explained step by step.
First paid purchase
Room to change your mind.
Request a full refund within 14 days of your first paid Rayito purchase. No reason required.
Write to us
Include your account email and receipt or order reference.
We check it
We verify the purchase and its eligibility.
We confirm
We confirm the outcome and any subscription changes.
What’s covered
This policy applies once per customer to their first paid monthly or annual purchase. It does not cover renewals or later purchases. Your statutory rights are preserved and may provide additional protections.
How to request it
Email support@rayito.app or choose “Billing or refund” on the contact form. Do not send passwords, sign-in codes, or full card numbers.
Contact us about a refund ↗After your request
Approved refunds go to the original payment method. The time before the refund appears depends on your bank or payment provider. Requesting a refund does not automatically cancel renewals: we’ll confirm the cancellation status and any access changes. You can manage renewal from Account in Rayito.
Free trial and purchase
The 3-day trial needs no card and does not automatically become a paid subscription. If you purchase during the trial, billing starts immediately; unused trial time is not added to the paid period.
Effective October 9, 2026. Provided by SaaSpero, LLC.